The Cambodia e-Arrival Card (CeA) is a free mandatory digital form that all travelers must submit before entering Cambodia. Register at arrival.gov.kh up to 7 days before your arrival date — the process takes about 10 minutes and requires only your passport, a portrait photo, your hotel name, and your flight number.

⚠️ Beware of Paid Sites: The official registration at arrival.gov.kh is always free. Many third-party websites charge €10–€60 for a service that costs nothing at the official government portal. You never need to pay to submit your Cambodia e-Arrival Card.

What You Need Before Starting

Before opening the Cambodia e-Arrival portal, prepare your passport, a portrait photo, your first night's hotel name and province, and your flight number. The form has a 30-minute session timeout, so having everything ready prevents losing your progress mid-form.

Required items:

  • Valid passport — at least 6 months validity from your arrival date
  • Portrait photo — face-only, no full body, clear neutral background
  • Hotel name and province — not the full address; just hotel name and which province it's in
  • Flight number — e.g. VN123 or TG407 (from your booking confirmation)
  • Email address — to receive your QR code confirmation
  • Device with internet — phone, tablet, or computer all work

Optional: Photo or scan of your passport data page, and flight ticket upload (completely optional — most travelers skip this).

The Cambodia e-Arrival Card is completely free whether you use the official website or the official app.

How to Access the Official Cambodia e-Arrival Portal

Access the Cambodia e-Arrival Card at arrival.gov.kh or download the free Cambodia e-Arrival app — both provide the same form. You do not need to create an account; a guest sign-in option is available for all travelers.

Via the Official Website (arrival.gov.kh)

  1. Open arrival.gov.kh in any browser
  2. Click the blue "Submit e-Arrival" button
  3. Select "Sign In Without Account" — fastest option, no email registration required
  4. Begin filling the form
💡 No Account Needed: Select "Sign In Without Account" on the login page. You can complete and submit the entire Cambodia e-Arrival form as a guest — no email registration or password required.

Via the Cambodia e-Arrival Mobile App

The Cambodia e-Arrival app is available for free on both platforms:

The app is the official government app — identical to the website but optimized for mobile screens. Both are free.

How to Fill the Cambodia Arrival Card — 8 Steps

The Cambodia e-Arrival Card has 8 sequential steps covering your photo, passport details, personal information, travel details, accommodation, health, and customs declarations. Complete each section exactly as it appears in your passport — mismatched details are the most common cause of immigration delays.

Step 1 — Upload Your Passport Photo (Portrait)

Upload a face-only portrait photo — your face should fill most of the frame. Do not use a full-body photo or a photo with other people.

  • Crop so only your face and upper shoulders are visible
  • Use a clear, recent photo
  • Neutral background preferred (white or light gray)
  • The same square selfie used for your passport works well

Step 2 — Enter Passport Information

Enter your passport details exactly as they appear in your passport — any mismatch can cause issues at the immigration counter.

  • Passport Number — exactly as printed
  • Issuing Country — the country that issued your passport
  • Passport Type — usually "Ordinary" for most travelers
  • Passport Expiry Date — must be valid for at least 6 months from arrival
  • Passport Data Page — upload a photo/scan of your passport's info page (optional but recommended)

Step 3 — Enter Personal Details

Enter your personal information exactly as shown in your passport. For the Occupation field, select "Other" and type your job title if your specific occupation is not listed.

  • First Name and Middle Name(s) — as in passport
  • Date of Birth — day/month/year format
  • Birth Country
  • Nationality
  • Occupation — "Other" is always available if yours isn't listed
  • Gender
  • Phone Number — with country code (e.g. +44 for UK)
  • Email Address — QR code confirmation sent here

Step 4 — Enter Travel Information

Complete your flight and travel details for your Cambodia trip. Most fields are mandatory.

  • Arrival Date & Departure Date — your planned travel dates in Cambodia
  • Port of Entry — airport or land border (e.g. Phnom Penh Int'l Airport, Poipet)
  • Travel Purpose — "Holiday / Pleasure / Vacation" for tourism
  • Type of Air Transport — "Commercial" for regular flights
  • Flight Number — from your booking confirmation
  • Visa Status — check "Already has a visa" only if you have an approved e-visa
  • Travel Route — city you are arriving from + city you are going to after Cambodia
  • Flight Ticket Upload — entirely optional, most travelers skip this
"The city coming from field refers to your last city of departure — not your home country. Flying Bangkok → Phnom Penh? Enter Bangkok, Thailand."

Step 5 — Enter Accommodation Details

Enter your first hotel or accommodation in Cambodia. You do not need the full address — only the hotel name and province are required.

  • Accommodation Type — select "Hotel" for most travelers
  • Hotel Name — name of your first night's accommodation
  • Hotel Contact Number — from the hotel website or booking
  • Hotel Province — e.g. "Siem Reap", "Phnom Penh", "Sihanoukville"
💡 Hotel address is NOT required. Many travelers waste time searching for a street address — only the hotel name and province are needed. If you haven't booked yet, enter any well-known hotel in your destination city.

Step 6 — Complete the Health Declaration

Answer the health questions in this section — covering recent illnesses, symptoms, and medications. Most tourists answer "No" to all questions. Click "Next" to proceed.

Step 7 — Complete the Customs Declaration

Review Cambodia's customs duty-free allowances, then answer the Yes/No questions. Standard limits include up to 200 cigarettes, 1 liter of alcohol, and currency over USD 10,000 must be declared. Confirm with: "I hereby confirm that all the statements in this declaration are true and correct."

Step 8 — Review, Submit and Save Your QR Code

Review all sections, check the final agreement box, and click Submit. Your QR code is generated immediately.

  • Screenshot the QR code immediately — save to camera roll
  • Print a paper copy as backup
  • Check email for QR code confirmation (allow up to 30 minutes; check spam)
  • Present the QR code to the immigration officer upon arrival in Cambodia
✅ You're done! Your Cambodia e-Arrival Card is submitted. Keep your QR code, passport, and visa (if required) accessible when you land in Cambodia.

Your Cambodia e-Arrival QR Code — What to Do After Submitting

After submitting your Cambodia e-Arrival Card, a QR code is generated immediately. This QR code is your immigration clearance document — show it at the immigration counter on arrival. It is valid for the specific arrival date you selected in the form.

  • Screenshot it on your phone — accessible offline from camera roll
  • Email the screenshot to yourself as extra backup
  • Print a paper copy — recommended in case your phone battery dies
  • The QR code is separate from your visa — both may be checked at immigration

Common Mistakes and How to Avoid Them

The most common errors when filling the Cambodia e-Arrival Card are passport details that don't exactly match, submitting too early (more than 7 days before arrival), and not saving the QR code. All are preventable with the tips below.

Passport Details Don't Match

Enter your name, passport number, and expiry date exactly as printed in your passport. Middle names must be included if they appear in your passport. Hyphenated surnames must be entered with the hyphen. Even small discrepancies can cause delays at immigration.

Wrong Hotel Information

You need the hotel name and province only — not the street address. If staying in a private rental or Airbnb, select "Other" accommodation type and enter the nearest town or district as the province.

Submitted Too Early

The Cambodia e-Arrival form cannot be submitted more than 7 days before your arrival date. The system will reject earlier submissions. Set a calendar reminder for 7 days before your trip. See our full timing guide.

What If I Entered Wrong Information?

If you spot an error after submitting, simply submit a new form with the correct information. There's no need to cancel the old submission — the most recent CeA is the one processed. You cannot edit a submitted form.

Website Not Loading or Errors

  • Try a different browser (Chrome, Firefox, Safari)
  • Clear browser cache and reload
  • Switch to the official mobile app (often more stable)
  • Airport tablets at major Cambodian airports are the last-resort option

Frequently Asked Questions

Yes. Registering the Cambodia e-Arrival Card at arrival.gov.kh is completely free. The official mobile app is also free. Never pay a third-party site — the official government service costs nothing.
No. The official portal offers a "Sign In Without Account" option. You can complete and submit the entire form as a guest without registering an email or password.
Submit the Cambodia e-Arrival Card within 7 days before your arrival date. Earlier submissions are not accepted. The recommended timing is 24–72 hours before your flight. See our timing guide.
The Cambodia e-Arrival Card does not replace a visa. They are separate requirements. If your nationality requires a visa, you need to obtain an e-visa at evisa.gov.kh or a Visa on Arrival at the airport — in addition to the CeA. Learn the full difference.
Printing is recommended but not mandatory. A digital screenshot on your phone is accepted at immigration. Carry a printout as backup in case your phone battery is low.
Yes. The official website arrival.gov.kh works on mobile browsers, and the free Cambodia e-Arrival app is available for iOS and Android. Most travelers complete the form on their smartphone in under 10 minutes.
All international travelers entering Cambodia must complete the Cambodia e-Arrival Card — regardless of nationality. This applies to entry by air, land, and sea. Read our requirements guide.
Travelers without a completed CeA may face significant delays at the immigration counter. Some airlines check for CeA completion before boarding. Airport tablets are available as a last resort but cause major delays. Always complete it before you travel.

Last updated: 2025. Information based on official Cambodia Immigration Department guidelines. Always verify current requirements at arrival.gov.kh before travel.